Then force quit the internet browser you are using.
Hold down the Command Option and Esc buttons at the same time. Unfortunately, our Java based assessments are not compatible with Google Chrome.īefore we are able to start the troubleshooting steps please safely log out of your session: Please ensure that you are using a computer and we do recommend that you are using either Safari, Mozilla Firefox version 51 and below, or Mozilla Firefox Version 52 ESR as these are the supported browsers for the testing site.
The Java program is a requirement for some of our assessments. It is likely that you are unable to run the assessment due to an outdated version of Java on the computer. Thank you for contacting the IBM Global Support Center.
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